Contact & Support

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How can we help you?

Account

Your Bingalo account is customizable and easily accessible. You can change your profile photo by tapping on your photo on your profile page. We recommend having a profile photo to increase shoppers’ trust. You can change your username, email, or password in profile settings.

Listing

Per our policy, we may have removed your listing if it included Prohibited Items. We actively work with dozens of monitoring experts who actively are flagging down inappropriate content. We work with law enforcement to help identify listings of items that could harm customers and/or that we aren’t allowed to process transactions for. We act proactively to limit and remove prohibited listings, and are sometimes instructed to do so by other parties.

Ratings

Ratings help build trust between users in the Bingalo community. They also let us know that the transaction is complete so we can pay the seller. Once your item is received, please open it to verify that the product is as you expected, then submit a rating for the seller. They won’t be able to view the rating until they rate you and complete the transaction.

Trust & Safety

To keep our marketplace safe, part of our legal responsibility involves understanding who we’re doing business with. That's why Bingalo's Build Trust Verification asks each User to connect their Bingalo Account to third party platforms to ensure a higher level of protection. All this is in accordance with our Safety Tips. We are actively moderating all listings and removing any Prohibited Items. Slip-ups do happen. If you see something that doesn’t feel right, reach out to us, and Report the Item right away.
Per our policy, we may have removed your listing if it included Prohibited Items. We actively work with dozens of monitoring experts who actively are flagging down inappropriate content. We work with law enforcement to help identify listings of items that could harm customers and/or that we aren’t allowed to process transactions for. We act proactively to limit and remove prohibited listings, and are sometimes instructed to do so by other parties.
Email: hello@bingalo.com
Bingalo Israel Offices
Atir Yeda Street 14, Kfar Saba, 4464323, Israel
MON-FRI 09:00 - 19:00, SAT-SUN 10:00 - 14:00