• Never give out your personal financial (payment) information or contact information to another user, especially if they are asking for it outside of the Bingalo App or website.
• To protect you from becoming a victim of fraud, transactions must be done through the App or site. We do not support or protect transactions where payment is transmitted outside of the App or our site.
• Avoid transferring money to someone you do not know, for scenarios that seem “too good to be true” or to help resolve an “urgent” situation supposedly involving a friend or loved one. This may involve a request to rate an item you have not yet received.
• Routinely check your financial statements for questionable activity. Contact Bingalo immediately if you see any unauthorized charges.
• Thoroughly inspect the item upon delivery. Buyers have 24 hours from delivery to request a return. Once the 24 hours have passed or the buyer has rated the transaction, all sales are final.
  • Test the item prior to rating your seller, especially for expensive items or electronics.
  • Some phone carriers are able to check if a phone has been identified as stolen.
  • Luxury brands often have trademark information available online to verify authenticity.
• If you suspect that you may be a victim of fraud or other criminal activity, please call us at +972 3 5329217 or report your suspicions to law enforcement.

Updated: 6/31/2022